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Welcome InfyReach Connect

Voice Solutions
IVR, Toll-Free & Missed Call Services


InfyReach Connect provides scalable voice communication solutions designed for Indian enterprises and growing businesses. Our voice platform enables automated customer interactions through IVR systems, toll-free numbers, and missed call services, helping brands improve reach, reduce operational costs, and automate customer engagement.

Whether you need inbound IVR for customer support, toll-free numbers for nationwide accessibility, or missed call campaigns for lead generation and opt-ins, our infrastructure supports high concurrency, stable call quality, and real-time reporting. We work with reliable carrier routes to ensure consistent call connectivity and low latency across India.

Our voice solutions integrate easily with CRMs, ERPs, and web applications via APIs and webhooks, allowing automated workflows such as OTP voice calls, appointment reminders, payment follow-ups, surveys, and campaign-based outbound calling. With local onboarding support from our Mumbai team, we help businesses deploy compliant, scalable voice systems without complexity.

  • Automated IVR, Toll-Free & Missed Call voice solutions for inbound and outbound communication
  • High-quality voice routes with real-time call logs and performance analytics
  • API & webhook integrations for CRM, OTP delivery, callbacks and automation
  • Scalable infrastructure for transactional alerts, reminders and campaign calling
Voice Services We Offer

IVR (Interactive Voice Response) Solutions

Automate inbound and outbound voice interactions using intelligent IVR flows. Our IVR systems support multi-level menus, call routing, and API-triggered actions.


IVR Features
  • Multi-level IVR & DTMF input
  • CRM & API integrations
  • CRM & API integrations
  • Real-time analytics & reports

Toll-Free Number
Services

Enable customers to reach your business without call charges using toll-free numbers. Ideal for support desks, sales inquiries, and nationwide customer engagement.


Toll-Free Features:
  • Toll-Free Features:
  • IVR & call routing support
  • Business-hour based routing
  • Business-hour based routing

Missed Call Solutions

Missed call services provide a cost-effective way to capture leads, verify users, and trigger automated responses without charging customers.


Missed Call Features:
  • Instant API/webhook triggers
  • Auto SMS / WhatsApp / Voice callbacks
  • Campaign-wise analytics
  • Scalable for high-volume traffic
Our FAQs

Frequently Asked Questions

Yes, we support automated OTP voice calls via IVR and API integration.
Yes, our toll-free services work across India with centralized reporting.
Absolutely. We provide APIs and webhooks for seamless integration.
Yes, our missed call solutions are ideal for lead capture, consent collection, and opt-in campaigns. Missed calls can automatically trigger callbacks, SMS, or WhatsApp messages via APIs.
Yes, our voice infrastructure supports high-concurrency calling with load balancing, queue management, and real-time monitoring to handle large-scale outbound and inbound campaigns reliably.
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